Troubleshoot your Scanner Solution 1: Restart Windows Image Acquisition (WIA) Service Restart Windows Image Acquisition (WIA) ServiceĤ. So how to solve the problem of you need a WIA driver to use the device and install it from the installation CD or manufacturer’s website problem? Here are four solutions you can follow.ġ. 4 Ways to Fix Scanner Need a WIA Driver to Use this Device Error And as for Scanner, it is mainly provide the image acquisition services. WIA is short for Windows Image Acquisition, which is a proprietary Microsoft driver model. Or even, you cannot find the working printer or scanner in devices and printer settings. In some condition, you can print normally, but cannot scan. ![]() When you run a HP, Canon scanners or printers of other brands to scan a document, it told you an error that you need a WIA driver, so you cannot scan.
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